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What should I do if I encounter technical issues while uploading documents?
If you face difficulties uploading documents, check the file size (should be less than 10MB) and ensure the file is in PDF format. Ensure there are no special characters in the name of the file like @ or %. If problems persist, contact customer support for assistance.
How do I determine the 'State of Incorporation' for my business?
The state of incorporation is the state where your business was legally formed and registered. Provide the name of this state. If you are not sure of this information, please ask your CEO, CFO or accountant to clarify this for you.
What should I upload for 'Articles of Incorporation'?
Upload a document issued by the relevant Secretary of State showing your business name, state of formation, and incorporation ID.
What is a 'Formal Document of Ownership'?
A formal document of ownership could be an Operating Agreement for LLC, a Stock Certificate for public companies, or a letter from the Secretary of State for corporations. Essentially, it is a legal document that declares who owns the company, that has been submitted to the relevant authorities.
What ownership documents do I need to provide?
Typically, your formal document of ownership will contain the details of those who own your company. It is possible that in the time between when your company was created, and now, these ownership details may have changed.
If this is the case, please ensure you also send proof of current ownership to us by email or by contacting your customer support.
Ideally, we want to see all additional documents that show the current updated status of ownership in your company.
What is the purpose of the 'Mailing Address,' and when should I provide it?
The mailing address is where you will receive any official correspondence from us. Provide it only if it differs from your registered business address.
What is the 'Registered Address'?
The registered address of the business is the official address of your company as registered with the state authorities. If you are not sure of this information, please ask your CEO, CFO or accountant to clarify this for you.
What does it mean to be an 'Exempt Payee'?
Being an exempt payee means that your business may be exempt from certain tax withholding requirements. If you are not sure of this information, please ask your CEO, CFO or accountant to clarify this for you.
How do I determine if my company is '501(c)(3) tax exempt'?
You are considered 501(c)(3) tax exempt if your organization qualifies as a charitable organization under IRS Section 501(c)(3). If you are not sure of this information, please ask your CEO, CFO or accountant to clarify this for you.
I don't know / remember when our company became operational.
We are looking to understand when your dispensary started operations. If you don't have this information, ask your CEO, CFO or accountant, who should be able to help you establish your dispensary's operational history.