Please Note: CA Delivery Feature is currently in Limited Availability.
How do I cancel orders in the New CA Delivery Feature?
If after going out for delivery, an order cannot be completed for any reason, that order can be canceled as long as the delivery group is still in OFD* status. From inside the group modal, a user can click the desired order and hit the "Cancel Order" button, which will remove the order from the group and cancel it. This action will be reported to METRC automatically - it will remove the canceled order from its associated ledger in METRC returning all inventory from that order back to the retailer's facility.
*Out for Delivery