Just because a product is currently out of stock doesn't mean it won't be available to purchase in the future. Reap all the benefits of product page SEO, help shoppers keep track of their preferred products, and even amp up demand for low inventory products with Treez Ecommerce's inventory management tools and configurations.
Out of Stock Products
Will out of stock products appear on my Treez Ecommerce site?
No. Products that are entirely out of stock do not appear on your Treez Ecommerce online menu. This means that shoppers cannot search for, view, or purchase products you don't currently have available to sell.
Low Stock vs. Out of Stock Products
Some retailers prefer to keep their lowest-inventory items only available for purchase in-store. Treez Ecommerce allows you the option of enabling Low Stock labels to indicate to customers that they're limited availability but can still be purchased in-store.
How to Set Up "Low Stock" Products
Here's how to display low inventory products to online shoppers but prevent them from being purchased through your website:
Navigate to your Treez Ecommerce Admin panel --> Settings
Click into Customization
Under the Global header, find the Low stock products (formerly known as Out of stock products) config and turn it On (green)
Click Update in the upper right to save your changes
Open the Store Status dropdown menu in the far upper right and click Publish to publish your changes
Then, login to Treez and select a store in the lefthand menu to open that location's SellTreez instance.
In SellTreez, navigate to the primary Config Page (open lefthand menu --> Configuration --> Config Page.)
Find and select the Ecommerce page in the Configurations list.
Find Menu Display Quantity Threshold in the configs list and click the down arrow to expand it.
In the Global Minimum Inventory Quantity box, input the quantity you want to set as the minimum inventory threshold for products to display without a Low Stock banner.
If you would like to set category-specific thresholds (e.g. for prerolls, merch, edibles, etc.), click the toggle to the left of each relevant category in the list to turn it On (green) and then enter your desired minimum threshold quantity in the corresponding box.
Go back to Treez Ecommerce Admin and click Publish in the Store Status menu to push your changes to your website.
Voila! Refresh your site and look for the Low Stock label on expected products.
How This Differs from Other Ecommerce Platforms
With other Treez-integrated ecommerce sites, the minimum inventory quantity threshold is used to set the minimum for a product to display on the retailer's online menu at all. For example, typically this means that using a threshold of 0 allows out of stock products to appear online, while using a threshold of 1 would hide out of stock products from the menu. To account for limited stock items, using a threshold of 5 would hide any product with less than 5 units available from their website entirely.
With Treez Ecommerce's Low Stock feature, retailers can continue to attract shoppers with their preferred products without creating inventory and customer service headaches for your retail team to manage.