Welcome to the Treez Customer Facing Display (CFD) solution overview!
The CFD is Designed to elevate the checkout by driving upsells, building trust, and increasing AOV. Ready out-of-the-box with custom screens and promotions, it boosts shopper engagement while easing staff workload. This guide provides an overview of key features and outlines how your dispensary can maximize the benefits of this solution.
Solution Features & Benefits
1. Customizable Welcome Screen
Make a great first impression by welcoming customers with a screen that highlights your store’s brand and latest offerings.
Showcase store logos, promotions, and loyalty program signups.
Highlight store updates and featured messaging for customer engagement.
Future updates will introduce multiple welcome screens and auto-scrolling banners.
2. Interactive Checkout Display
Make checkout clearer and faster by showing customers exactly what they’re paying for in real time.
Display real-time cart updates, including discounts, taxes, and final totals.
Reduce customer confusion by ensuring all order details are clearly visible.
Free up budtenders from verifying orders, allowing more focus on engagement.
3. Dynamic Promotions & Upsells
Showcase the best deals and top products to encourage customers to explore more and buy more.
Automatically display daily deals and brand-sponsored discounts. (Only available on touch-enabled devices)
Highlight up to three promoted product groups with an engaging scrolling carousel.
4. Seamless Payment Integration (TreezPay SDK)
Make payments easier by showing customers all their options upfront and guiding them through a smooth, cashless checkout.
Display all available payment options to promote cashless transactions.
Ensure accurate selection of payment methods to reduce errors and delays.
How to Use the Customer Facing Display
1. Setting Up Your Customer Facing Display
For detail instructions check out the Customer Facing Display - Setup Guide.
To add TreezPay to your CFDs, use this detailed help article.
2. Customizing Your Welcome Screen
Navigate to Treez Admin > Organization Settings > Front Facing Display.*
*This feature requires the following role permissions:
Configuration Management
View Organization Configurations
Update Front Facing Display Configurations
File Management
Upload Front Facing Display Idle Image
Customize your CFDs with a branded welcome screen.
Pro Tip:
Every customer approaching the POS will see this image, so make the most of this real estate by carefully promoting loyalty programs, daily deals, and more.
3. Displaying Deals & Product Promotions
Deals
On a touch-enabled device, the deals banner will display automatically on the customer's live cart view on the CFD. Customers can click on the deals banner to display a list of active discounts applicable to them.
Adding a custom discount image is only supported on the central automatic discounts platform. If no custom discount image is available, the discount is displayed against a default green background.
Product Promotions
Navigate to SellTreez > Config Page > Point of Sale, and open the Front Facing Display drop-down.
Switch on the Enable FFD Product Promotions toggle.
Select up to three product discount groups or product collections to be featured for active promotion.
Product Groups can be created from Product > Discount Management > Product Groups.
Product Collections can be created from Product > Catalog Management > Collections.
Products with available inventory from each group or collection will be displayed in a randomly assorted order within the carousel.
Customers can click on More Information on the promoted product to view more product details. (Only available on touch-enabled devices.)
Pro Tip:
Create custom product groups specifically for display at the POS, such as quick-grab and high-margin products to help drive upsells.
Boost customer engagement by uploading high-quality images for promoted products, or enable the setting to automatically hide products without images from the carousel.
4. Enhancing Payment Transparency
Configure your CFD with TreezPay SDK to show your available payment types to customers who want to pay via card or ACH at the POS.
Next Steps
Need Support? reach out to your customer success manager or [email protected].
Stay Updated! Keep an eye out for upcoming enhancements and new features!