You may encounter the following error if ACH payment provider credentials are incorrectly entered:
🔧 Solution
Incorrect Payment Provider Credentials
Another possible cause is incorrect credentials entered in the TreezPay portal. Please confirm the following details with your ACH provider:
Merchant ID
Location UUID
Location ID
Make sure these values are entered exactly as provided. Even a minor error can prevent successful integration.
If you've verified the credentials and the error persists, please reach out to Treez Support for further assistance.