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Deep Links for Pickup and Delivery

How to configure direct links for pickup and delivery.

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Written by Beth Graff
Updated over a week ago

Deep links allow you to create custom URLs that direct customers to specific order flows, preselecting fulfillment methods and store locations to streamline the checkout process.

Overview

With enhanced deep linking, you can create targeted URLs that:

  • Direct pickup customers straight to a specific store's pickup flow

  • Route delivery customers to the store selector with delivery mode preselected

  • Reduce friction in the customer journey by eliminating unnecessary selection steps

Setting Up Pickup Deep Links

Pickup deep links preselect both your store location and pickup fulfillment method.

URL Format: www.yourstore.com/?store=[storename]&fulfillment=pickup

Step-by-Step Instructions:

  1. Identify your store parameter

    • Your store parameter is your Treez instance name

    • Example Treez Instance URL: store1.treez.io

  2. Build your pickup URL

    • Start with your base domain: www.yourstore.com

    • Add the store parameter: /?store=downtowncannabis

    • Add the fulfillment parameter: &fulfillment=pickup

    • Complete URL: www.yourstore.com/?store=downtowncannabis&fulfillment=pickup

  3. Test your link

    • Open the URL in a new browser window

    • Verify that your store is preselected

    • Confirm that "Pickup" is automatically chosen as the fulfillment method

Setting Up Delivery Deep Links

Delivery deep links open the store selector modal with delivery mode preselected, prompting customers to enter their delivery address.

URL Format: www.yourstore.com/?fulfillment=delivery

Step-by-Step Instructions:

  1. Build your delivery URL

    • Start with your base domain: www.yourstore.com

    • Add the fulfillment parameter: /?fulfillment=delivery

    • Complete URL: www.yourstore.com/?fulfillment=delivery

  2. Test your link

    • Open the URL in a new browser window

    • Verify that the store selector modal appears

    • Confirm that "Delivery" is preselected as the fulfillment method

    • Check that customers are prompted to enter their delivery address

Use Cases and Best Practices

Marketing Campaigns

  • Use pickup deep links in location-specific ads or flyers

  • Include delivery deep links in broader marketing campaigns

Social Media

  • Share pickup links on location-specific social media pages

  • Use delivery links for general social media posts

Email Marketing

  • Segment your email list by preferred fulfillment method

  • Include appropriate deep links based on customer preferences

QR Codes

  • Create QR codes with pickup deep links for in-store displays

  • Use delivery deep links on outdoor signage or delivery vehicle marketing

Important Notes

  • Deep link behavior persists even when customers access your site from external sources (social media, email, etc.)

  • For multi-store operators: Each location needs its own pickup deep link, but delivery links remain universal

  • Deep links work on first page load and maintain the preselected options throughout the session

Troubleshooting

Link not working as expected?

  • Double-check your store parameter spelling and formatting

  • Ensure there are no extra spaces in your URL

  • Test in an incognito/private browser window to avoid cached settings

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