Valid Success Reasons
When completing deliveries in Onfleet, only the following success reasons are valid for the 2-way integration with Treez:
CREDITDEBITACHCASHLESS_ATMCHECKCASH
Important: Success reasons are case-sensitive and must be entered exactly as they are shown in this article.
Default Behavior
Important: If a success reason is selected that does not match one of the valid options listed above, the system will automatically default to CASH as the payment method in Treez.
This default behavior ensures orders can still be completed, but may result in inaccurate payment method reporting if invalid success reasons are used.
Adding / Editing Success Reasons
Adding or editing a Success Reason in Onfleet is simple. To do so:
Navigate to your Onfleet portal
Access the Settings → Driver App options
Find the "Task completion reasons" section where the Success Reason values are stored
Add or edit values as needed, ensuring they match the valid options listed above
Missing Payment Options
If your business requires a payment method that is not included in the list of valid success reasons:
Contact Treez Support for assistance
Provide details about the additional payment method you need
Our team will evaluate your request and provide guidance
Best Practices
Ensure all team members using Onfleet are familiar with the valid success reasons
Double-check your success reason selection before completing orders
Regularly verify that payment methods in Treez match your actual transaction types
For additional questions about the Onfleet integration, please contact Treez Support.