Overview
Discount schedules have been simplified to make it easier to understand when promotions run and stop.
Existing discount behavior has not changed. This update improves how new schedules are configured and displayed.
You can now quickly confirm whether a discount will stop by checking the End column in the discount list overview.
What to Check
Review your discounts and look for:
Discount List Overview shows End = N/A → The discount will continue indefinitely
Discount is applying every day instead of the expected schedule (e.g., weekly)
Example
A discount may be set to repeat weekly, but:
Applies every day up until a certain date
Then continues repeating afterward
If this does not match your intended behavior, the schedule should be updated.
How to Update a Discount Schedule
Follow the steps below based on how your promotion runs.
🔁 Repeating Promotions (Weekly, Specific Days)
Use this if your discount:
Runs on specific days (e.g., every Monday)
Repeats on a schedule
Important:
Preset repeat options (Daily, Weekly, Monthly) run indefinitely and do not include an end date. To set when a repeating promotion stops, you must use a Custom repeat schedule.
Steps:
Open the discount
Go to the Schedule section
Set Repeat to Custom
Configure the schedule
Set an End condition (End Date)
Save
📅 Continuous Promotions (Runs Every Day)
Use this if your discount:
Runs every day
Should stop on a specific date
Steps:
Open the discount
Go to the Schedule section
Select Does not repeat
Set an End Date
Save
Why This Update Was Made
Scheduling has been simplified to:
Reduce confusion when setting up recurring promotions
Make it easier to see when discounts actually stop
Align the schedule configuration with how common industry discounts behave
Some existing discounts may be configured in a way where they:
Continue running beyond the expected end date, or
Apply every day before transitioning into a repeating schedule
Troubleshooting
My discount is still running after I set an end date
Make sure the correct schedule type is used:
Repeating → Custom with a set end date
Continuous (every day) → Does not repeat with a set end date
Save the discount after making changes
If the schedule does not update as expected:
Change the Repeat type and save
Then reconfigure the schedule
I set an end date before, but I don’t see it now
The previous scheduling setup included a 'first' end date input that did not stop recurring promotions. That configuration may still affect how the discount runs today until the schedule is updated. The new schedule configuration and the End column in the overview now reflect when the discount actually ends, so you can quickly audit scheduled promotions that should end.
Need Help?
If you’re unsure how a discount is configured or need help updating it, reach out to support. We’re happy to help review your setup.