Question:
How long does it take for actions in Treez to go to WM Dispatch and vice versa?
Answer:
It typically takes about 3 mins.
Question:
When do my orders go from Treez to WM Dispatch?
Answer:
The recommended best practice is to have orders move from Treez to WM Dispatch when it enters the “Packed & Ready” status for the Standard Delivery model (Hub and Spoke aka Pizza).
For Dynamic Delivery (Ice Cream Truck) it is recommend that the orders move from Treez to WM Dispatch when the order reaches the “Awaiting Processing” status.
Question:
How does the Standard Delivery Model differ from the Dynamic Delivery Model?
Answer:
With the Standard delivery model, one in which orders are packaged at the dispensary, delivered to customers and drivers return to the dispensary between orders, orders are sent to WM Dispatch when they enter “Packed & ready”.
With the dynamic delivery model, one in which drivers pack orders in the vehicle and do not generally return to the dispensary between orders, the orders are sent to WM Dispatch immediately.