Treez

Sometimes orders may run into errors displayed on the Fulfillment Dashboard when syncing Onfleet orders. Please review the list below for more information.

SellTreez: Onfleet Errors

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

url(https://downloads.intercomcdn.com/i/o/497284/c71e28b31189dd1fca0edba5/da9491032c531498bbcc102c86088ed1.png)

Error	Description	Cause	Resolution
completeBefore must not be before creation time Invalid time constraints specified	This error occurs when the scheduled time of the SellTreez ticket has lapsed before the Onfleet Task was created	This can happen for a few reasons: An integration partner may have submitted the "scheduled_date" for a date or time in the past. A scheduled time was set in SellTreez or by an integration partner, but the date or time has sine passed before the ticket was moved to an order status that triggers the onfleet integration to create an Onfleet task.	Navigate to SellTreez POS Click "Current Sale" Click "View Saved Sales" Search for the Order number Click the order Click "Edit" Update the Date and/or time to one in the future