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SellTreez: Creating API Webhooks for Third-Party Partners (Beta)
SellTreez: Creating API Webhooks for Third-Party Partners (Beta)
Written by Treez Admin
Updated over a week ago

If you’re using the Ticket, Product, and/or Customer API integration, you can create webhooks for your integrated partners. This allows partners to get messages (callbacks), in real-time, whenever something relating to corresponding assets is created or modified.


Step 1: Navigate to Configurations > Config Page > Integration > Webhook Integration and click the v to open the section.

TIP: If you don’t see ‘Webhook Integration’, contact [email protected] to have it enabled.

Step 2: Click + Add Client and fill out the fields.

  • Receiver Name: Choose a unique name to identify the partner.

  • Endpoint URL: Enter the endpoint URL provided by the partner.

  • Notifications: Select the API(s) you want to create the webhook for (you can select more than one).

  • Active: Must be checked for the webhook to receive data.

  • Screenshot_6.png

Step 3: Click Test to confirm the endpoint URL is able to send and receive messages.

  • Test Passed: The URL is capable of sending/receiving messages.

  • Test Fail: The URL is unable to send/receive messages. If this occurs, check if the API token is not supported/specified in the URL.


Step 4: If the test passes, click Save to create the webhook.


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