Treez

Use this collection of video walkthroughs to as a guide to help you troubleshoot issues when using integrated payments at the point-of-sale.

<a href="#h_a189ac6831">Integrated payment button is not clickable</a>

<a href="#h_1ea38000d7">Transaction is stuck or not-completing</a>

- <a href="#h_a189ac6831">Integrated payment button is not clickable</a>
- <a href="#h_1ea38000d7">Transaction is stuck or not-completing</a>

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1. User permissions need updating
   - 
2. Hardware location is not correct
   - 

The Transaction is Stuck or Not Completing

Using verify sale to complete a stuck transaction

Adjusting a ticket that cmpleting on the device 

1. Using verify sale to complete a stuck transaction
   - 
2. Completing an auto-draft receipt
   1. 
3. Adjusting a ticket that cmpleting on the device 
   1. 

If you run into issues please email <a href="mailto:support@treez.io" rel="nofollow noopener noreferrer" target="_blank">support@treez.io</a>, CC <a href="mailto:treezpay@treez.io" rel="nofollow noopener noreferrer" target="_blank">treezpay@treez.io</a>, and include the following: