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Custom "From" Email Address

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Written by Beth Graff
Updated yesterday

You can customize the "From" email address used for customer communications, including transactional messages and password reset emails. This allows emails to come from an address using your own domain—adding professionalism and trust for your customers.

How to Set It Up

Before You Begin:

Make sure you have access to the email address you want to use. You’ll need to validate ownership.

Step-by-Step Instructions:

  1. Send a request to [email protected] with the following details:

    • Your store name and location

    • The email address you want to use for customer communications

  2. Our team will configure the email address and send a verification email to that address.

  3. Validate the email by clicking the link in the verification email.

  4. Log in to your Treez Ecommerce Admin account:

    • Go to Notification Settings

    • Configure the "From" Email Address

That’s it! Your customer communications will now be sent from the email address you specified.

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