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How Do I Deactivate a User in User Management in the Latest Version of Treez?

Treez Support avatar
Written by Treez Support
Updated over a week ago

Please note: This article pertains to functionality in the Latest Version of Treez.

Deactivating a User in User Management

Important: Once a user is deactivated, they cannot currently be reactivated. Reactivation will be available in a future release. Until then:

  • The kebab action icon (…) will not appear for inactive users.

  • Deactivated users will not be able to log in to the latest version of Treez.

Steps to Deactivate a User

  1. Navigate to User Management.

  2. Locate the user you want to deactivate and click the three dots (…) to the right of their name.

  3. Select “Deactivate” from the menu.

  4. Click “Yes, Deactivate.”

  5. A confirmation snackbar will appear at the bottom center of the screen confirming the user has been deactivated.

  6. The user will now display as “Inactive” in the User Management list.

If a User Is Deactivated in Error

Until the reactivate feature is released, the only way to restore access is to create a new user with a different email address.

Most email providers support “+ aliasing.” This allows you to add a “+” and characters after the first part of an email address, and emails will still forward to the original inbox. This can be used to quickly create a new user without requiring an entirely different email account.

Example:

A verification email will be sent to [email protected] but delivered to the original [email protected] inbox, allowing the user to activate their new account.

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