How do I...?
A collection of frequently asked questions
By Treez and 1 other2 authors74 articles
How Do I Create a Bag Fee?
Reserved and P&R Units in Inventory Adjustment
Reciprocity for Out of State Medical SalesEnsure your out-of-state patient sales are reporting correctly to METRC by recording the State that issued the patients Medical Card.
How Do I Add the Edit Store Permission in the Latest Version of Treez?
How Do I Add My METRC License to Organization Management in the Latest Version of Treez?Learn how to add your cannabis business license(s) to you stores in Organization Management!
How Can I Easily Identify and Hide Sample Items from the eCommerce Menu?
Why Can't I Always See My Cash Drops?
How Do I Clear My Cache and Cookies - Chrome
Why Should I Sync My Windows Time?
Enable Cookies for SellTreez Login
SellTreez: What is a COA and How Do I Add This?
SellTreez: How Do I Pause My Shift in the POS?
SellTreez: How Do I Clear My Cache & Cookies?
SellTreez: Can I Apply a 100% Discount on Cannabis?
How Do I Update an Invoice That Has Been Accepted from AL to NAL?
What are the PIN Length Requirements in Treez POS?
What Are the Password Requirements for Treez POS?
SellTreez: Rewards Set as a Discount
Permissions Glossary for the Latest Version of Treez
How do I ensure my employees have the access they need in the Latest Version of Treez?
All About Role Management in Treez POS
How Do I Reset My User Pin?
All About Organization Management in the Latest Version of Treez
SellTreez: 3rd Party Unauthorized Logins Being Disabled
How Will Treez Support the CA Tax Change Coming 1/1/2023?
SellTreez: Inventory Cycle Count SOP
SellTreez: SOPs for Loss Prevention
SellTreez: What Determines the Expiration Date on a Cannabis Product? - CA Only
SellTreez: Creating Exit Labels for Nevada
How Do I Ensure I Am Not Double Paying Excise Tax with the New CA Tax Changes?
SellTreez: CA ONLY - Excise Tax Changes Coming 1/1/2023
SellTreez: Why Am I Getting a "Not Supported" Error When I Try to Upload an Image File in Customer Management??
SellTreez: If I Am Locked Out of My SellTreez Account or Want to Change My Password What Should I Do?
SellTreez: Average Market Price Changes - California Only
TreezSupport: California Cannabis Compliance Guide
TreezSupport: How Do I Access the SellTreez SOC 2 Type 2 Report?
TreezSupport: Arizona Cannabis Compliance Guide
TreezSupport: User Roles & Permissions (Default Settings) in SellTreez
What Browsers Are Supported by SellTreez?
TreezSupport: How Do I Change My Online Account Password? (For Consumers)
How to Contact Treez Support
SellTreez: Troubleshooting Login IssuesHaving trouble logging into SellTreez or recently added a new workstations? Check the following to ensure a seamless login experience.
TreezSupport: SellTreez SOP - Offline Best Practices
How Do I Fix a Page That is Appearing Blank/White or Giving Me an Error?
Messaging Requirements
SellTreez: Requesting an API Key For SellTreez APIs
SellTreez: Integration Partners
SellTreez - All About Deli-Style
TreezSupport: Quick Guide – Navigating Your New SellTreez Reporting Suite In App
TreezSupport: SellTreez - Point of Sale and Customer Management Basics
TreezSupport: Log-in to SellTreez
TreezSupport: Quick Guide – Navigating Your New Product and Inventory Modules in SellTreez
TreezSupport: Quick Guide – How to Identify a CA Medical Marijuana Identification Card
TreezSupport: SellTreez - Product and Inventory Management BasicsLearn where the resources for Product and Inventory Management basics can be found!
Initiating A Remote Viewing Session
TreezSupport: Placing Orders Online (For Treez Users)
California Purchase Limits
TreezSupport: SellTreez - Set-up and Operations
Do You Have a List of Supported Hardware?
TreezSupport: Quick Guide – Discount Compounding in SellTreez
TreezSupport: Quick Guide – Redeeming Rewards as a Discount in SellTreez
TreezSupport: Quick Guide – Closing a Shift in SellTreez
TreezSupport: Quick Guide – Ending a Shift in SellTreez
TreezSupport: Quick Guide – Performing a Cash Drop in SellTreez
TreezSupport: Quick Guide – Static vs. Dynamic Float in SellTreez
TreezSupport: Quick Guide – Target Total in SellTreez
Syncing Lab Results from a COA QR Code
How Do I Add My BioTrack License to Organization ManagementLearn how to add your cannabis business license(s) to your stores in Organization Management!
How Do I Add a Tag in Tag Management in the Latest Version of Treez?
How Do I Edit a Tag in Tag Management in the Latest Version of Treez?
How Do I Delete a Tag in Tag Management in the Latest Version of Treez?
How to Hide Sample/Promo Units From Your Online MenusLearn how to hide sample or promo units from appearing on your Treez Ecommerce menu and other integrated online menus.
How to Request a New Store or Event InstanceIf you're onboarding a new location to Treez or need a separate environment to manage your inventory and sales during special events, Treez can make that happen!
Intaking CBD or Hemp Products in Treez