Skip to main content

How to Prevent Your Barcode Scanner from Opening the Downloads Folder in Google Chrome

Treez Support avatar
Written by Treez Support
Updated this week

If your barcode scanner is unintentionally opening the downloads folder in Google Chrome when scanning items, you can resolve this issue by disabling two specific settings. Follow the steps below to adjust your Chrome settings accordingly.

Step-by-Step Instructions

Step 1: Open Google Chrome Settings

  1. Launch Google Chrome on your computer.

  2. Click on the three-dot menu icon in the upper-right corner of the browser window.

  3. Select Settings from the dropdown menu.

Step 2: Access the Downloads Settings

  1. In the left sidebar, click on Downloads.

  2. You will see two settings related to downloads.

Step 3: Disable Specific Settings

  1. Disable "Ask where to save each file before downloading"

    • Toggle the switch to turn this setting off.

  2. Disable "Show downloads when they're done"

    • Toggle the switch to turn this setting off.

Final Check

After disabling these two settings, your barcode scanner should no longer open the downloads folder when scanning items. If you continue to experience issues, please reach out to our support team for further assistance. We're here to help!

Did this answer your question?