Overview
TreezPay SMS Paylink Notifications allow retailers to automatically send secure payment links via text message (SMS) to their customers through ticket-event based triggers in Treez. This enables seamless remote payments and helps retailers increase sales conversion, accelerate checkout, and create a more flexible shopping experience.
Key Benefits:
💰 Unlock new revenue opportunities: Send paylinks through Treez for providers not natively integrated into your online ordering channels (e.g., Dutchie, Weedmaps, Leafly).
⚙️ Centralized control: Manage SMS delivery conditions and timing directly through your Treez Notification Settings.
🧾 Unified payment reporting: Every SMS paylink is generated and reconciled through TreezPay, giving you full transaction visibility and eliminating conflicts with third-party payment webhooks.
🔐 Improved reliability: No lost or misrouted paylinks when switching payment providers — all SMS links now originate from within TreezPay.
💬 Customer convenience: Text-based paylinks make it easy for customers to complete payments remotely with a single tap.
Version Support
v1 (68.6.0):
Supports SMS paylinks through the default ACH provider only.
Designed for ACH-based CNP payment workflows.
v2 (Upcoming Release):
Expands support to all Card-Not-Present (CNP) providers in the TreezPay network that offer SMS paylink capabilities.
Introduces configuration controls in the TreezPay Portal allowing retailers to designate their default SMS paylink provider.
How to Configure (v1)
In TreezPay Portal > Payment Configurations > ACH
Ensure your desired SMS paylink provider is set "Default"
Navigate to SellTreez > Configurations > Config Page > Notifications
Create a new Notification
Select notification type = "SMS"
Set desired ticket conditions
Order Status
Notification Time Range
Order Type
Order Source
Toggle "Active"
How it Works (demo)
Configuration Notes
You can only create SMS paylink type notifications for UNPAID orders
Custom messaging is not available for SMS paylink type notifications
SMS copy is derived from the payment providers and varies by provider
**IMPORTANT** (Stronghold Only)- Deactivate Stronghold webhooks before activating SMS paylink notifications
Having both active concurrently will result in conflicting issues with the order's associated charge
Configurations > Config Page > Integrations > Webhooks > Deactivate Stronghold
Best Practices
Do NOT create more than 1 single SMS paylink type notification per order source
While currently possible in v1, you want to avoid any potential of multiple payment submissions on a single ticket
Consider creating a companion email notification that’s triggered just before or alongside the SMS paylink notification to provide customers with additional order context.
Pay provider SMS messaging varies by provider, and in some cases, wont contain any order details.
For Delivery order types, set the the notification to be sent to an earlier fulfillment stage to allow ample time for payment submission before ticket is moved into pre-set capture state.
Note: If payment authorized after ticket moved into capture state, Treez will still call to capture on complete.