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SellTreez: How Can I Stop My Receipt Printer from Printing the Whole Roll?

Treez Support avatar
Written by Treez Support
Updated over 2 weeks ago

Question:

How can I stop my receipt printer from printing the whole roll?

Answer:

Adjust your margins and ensure that the correct paper size is selected in both printing preferences and printer properties.

Navigate to SellTreez and select Print Window as the print location:

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  • Click on the Current Sale tile > View Recent Receipts and select any recent transaction.

  • Click Print Receipt, which will open the standard Windows print dialogue page and confirm that the correct paper size is selected in both 'Printing Preferences' and 'Printer Properties' sections.

  • Click More Settings. In the 'Margins' dropdown, select 'None'.

  • Print the receipt.

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The settings will be saved with the correct margins, so you can reset the print location to your desired printer in SellTreez.

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