Skip to main content
All CollectionsHardwareTrouble Shooting
SellTreez: How Can I Stop My Receipt Printer from Printing the Whole Roll?
SellTreez: How Can I Stop My Receipt Printer from Printing the Whole Roll?
T
Written by Treez Admin
Updated over 8 months ago
selltreez-graphi__1_.png

Question:

How can I stop my receipt printer from printing the whole roll?

Answer:

Adjust your margins and ensure that that the correct paper size is selected in both printing preferences and printer properties.

Navigate to SellTreez and select Print Window as the print location.

Screenshot_5.png
  • Click on the Current Sale tile > View Recent Receipts and select any recent transaction.

  • Click Print Receipt, which will open the standard Windows print dialogue page and confirm that the correct paper size is selected in both 'Printing Preferences' and 'Printer Properties' sections.

  • Click More Settings. In the 'Margins' dropdown, select 'None'.

  • Print the receipt.

Screenshot_6.png

The settings will be saved with the correct margins, so you can reset the print location to your desired printer in SellTreez.

Did this answer your question?