The Distributors page is where you can view a list of your current distributors, edit a distributor’s information, and create new distributors. You can also add credit notes here to keep a running total of the amount of credit you have with a distributor. 

TIP: Alternatively, you can add credit notes at the inventory level, through the Purchasing > Refunds tab, or in Inventory Control when an item is returned or destroyed. 

To get to the Distributors page, navigate to Inventory > Purchasing, then select Distributors from the tabs shown across the top of the screen. 

Skip to:

• Distributors 
• Navigating Distributors
• Adding a Distributor 
• View/Edit a Distributor 
• Distributor Card
• Distributor Details
• Licenses
• Representatives
• Invoices
• Credit

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Distributors

This page contains a table with every distributor that has been added to your portal. 

Navigating Distributors

• Each row shows details about the distributor, such as the outstanding balance owed to that distributor and your credit balance with that distributor.
• To narrow down the list of distributors, in the upper right corner you can enter a search term or filter by ‘Active’ or ‘Inactive’ distributors.

Adding a Distributor

Tap the + sign in the bottom right corner of the table to add a new distributor. 

View/Edit a Distributor  

On the Distributors page, tap on a distributor’s row to open its distributor card. From here you can view or edit information about the distributor. 

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Distributor Card 

The distributor card is where you view and store information about a specific distributor. 

Distributor Details

This section covers all the basic information about a distributor, such as name, contact information, payment information, and delivery details. 

• Use the ‘Active Distributor’ toggle to change the status of the distributor. Active (toggle on) distributors will show as an option to select when you create a new invoice. Inactive distributors will not.

Licenses

In this section, you can add information about a distributor’s license (license number and expiration date) and attach documents (such as a copy of the license). 

Representatives

In this section, you can keep track of who you communicate with at the distributor by adding them as a representative. This also comes in handy on the Refunds page; when you hover over the distributor's name, you’ll see their representatives’ contact information and you can click on their email address to begin drafting an email.

Invoices

This is a log of every invoice that has been created for this distributor. 

• Use the search or select a date range to narrow down the results.
• Tap on an invoice number in the list to open that invoice. 

Credit

This is a record of any credit notes that have been added to this distributor. 

• At the top of this section, is your available credit balance with this distributor. 
• To create a new credit note, click the blue + button to the right of your balance. 
• To revert a credit note, click the revert icon to the right of the 'Balance' column. 
• A credit note acts as an IOU from the vendor that can be redeemed for a refund or applied as a payment towards the outstanding balance on a separate invoice for the same vendor.

NOTE: Credit notes can also be added at the inventory level, through the Purchasing > Refunds tab, or in Inventory Control when an item is returned or destroyed.

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