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How to Enable and Configure Edge (Eyerate) Integration with Treez

Treez Support avatar
Written by Treez Support
Updated over a week ago

Edge utilizes a Treez API Key and Ticket Webhook API Key to get messages (callbacks), in real-time, whenever something relating to corresponding assets is created or modified.

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Step 1: Request an API Key from Treez Support to send to the Edge Team.

Step 2: Navigate to Configurations > Config Page > Integration > Webhook Integration and click the v to open the section.

TIP: If you don’t see ‘Webhook Integration’, contact [email protected] to have it enabled.

Step 3: Click + Add Client and fill out the fields.

Step 4: Click Test to confirm the endpoint URL is able to send and receive messages.

  • Test Passed: The URL is capable of sending/receiving messages.

Config_Page_webhooks_passed.png
  • Test Fail: The URL is unable to send/receive messages. If this occurs, check if the API token is not supported/specified in the URL.

Config_Page_webhooks_failed.png

Step 5: If the test passes, click Save to create the webhook.

Step 6: Select the 3 dots in the API Key Column next to your newly created Webhook, then select Copy. Then, provide this Webhook API Key to the Edge Team to complete the integration process.

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