Step 1: First up, click on Segments to view and manage customer segmentation groups.
Step 2: Then, click the New Segment button to create a new customer segment.
Step 3: After that, enter a name for your segment in the Name field.
Step 4: Then, you can proceed to create your contact rules for your segment.
Step 5: Select from the drop-down to define your customer segmentation criteria.
Step 6: Next Up, select the Contact field dropdown to choose which customer attribute to filter.
Step 7: Enter the value to define the segment criteria. For example, set Contact Field to Card Status and Value to Not Installed.
Step 8: Afterwards, click Add OR or ADD AND if you want to include additional conditions for your customer segment rules.
Step 9: Then, click the Create button to finalize and save your new customer segment.
