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How Product-Restricted Discounts Work in POS

Manual discounts can now be restricted to specific Product Collections, similar to automated discounts. This gives operators more control over which items qualify for discounts, coupons, and loyalty rewards.

Written by Treez Support

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What Are Product-Restricted Discounts?

Manual discounts can be restricted to products assigned to one or more Product Collections. If Product Collections are not configured, discounts can still apply to any product.

Examples:

  • 10% Off All House Prerolls

  • $5 Off Loyalty Reward for Select Cartridges and Extracts

  • Coupon for 50% Off Any Preroll (Limit 1 per order)

Product Collections require Catalog to be enabled and can be created directly from the Discount Product Collections step during discount setup.

Learn more about creating Product Collections:


Supported Discount Types

Product Collection restrictions can be used with these manual discount types:

  • % and $ Line Discounts (excludes Price Adjustments)

  • Coupons

  • Loyalty Rewards

New: Coupons can now be applied as a product-restricted line discount. Previously, coupons were only applied at the cart level.


Discount Behavior in POS

When a discount includes Product Collection restrictions, Treez checks the cart for eligible products before allowing the discount to be applied. Discount lists in the POS (line discounts and loyalty rewards) will show indicators to help staff understand how the discount works.

Discount Availability

Cart Status

Result

Eligible item exists

Discount selectable in list view.

No eligible items

Discount is grayed out or returns an error when scanned/entered.

How Item Selection Affects Discount Application

For discounts with Product Collections:

  • If items are selected in the cart, the discount applies only to the selected items.

  • All selected items must be eligible for the discount.

  • If no items are selected, Treez automatically applies the discount to all eligible items in the cart.

1. Items Are Selected

  • Selected items are highlighted in green in the cart before applying the discount.

  • Discount applies only to selected items. All selected items must be eligible.

  • If one or more selected items are not eligible, the discount will not apply.

2. No Items Are Selected (Recommended)

Treez applies the discount to eligible items automatically.

πŸ’‘ Tip: Staff should generally avoid pre-selecting items unless they need to apply the discount to specific products.


Limit How Many Items Receive the Discount

Use the Redemption Item Limit discount condition to control how many eligible items can receive the discount per transaction.

Example:

  • 50% off any preroll

  • 5 eligible prerolls in cart

  • Redemption Item Limit = 1

Only one preroll receives the discount.

The configuration Apply Discount to Higher Priced Items determines whether the highest- or lowest-priced eligible item gets discounted. This setting can be found in Configuration β†’ Config Page β†’ Discounts and Rewards.


Workflow Example Scenarios

Example: 20% Off Edibles

Cart contains:

  • Edibles

  • Prerolls

Example 1: No Items Selected

Action: Cashier applies the discount without selecting items.

Result: All eligible edibles receive the discount automatically.

Example 2: Mixed Item Selection

Action: Cashier selects both an edible and a preroll before applying the discount.

Result: Discount does not apply because not all selected items are eligible.

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