Skip to main content
All CollectionsTreezPayACH Returns - General
What Should I Do If I Receive an ACH Return Notification for a Transaction?
What Should I Do If I Receive an ACH Return Notification for a Transaction?
T
Written by Treez Admin
Updated over a week ago
HC-header (2).png

If you receive an ACH return notification for a transaction, it's essential to take prompt action. First, review the email notification to understand the reason for the return.

Depending on the type of the return, please contact the customer associated with the transaction to address the issue and obtain any necessary information or permission from the customer to retry the transaction or collect funds through cash.

Did this answer your question?