After an AIQ customer has been signed up and linked to Treez, they will then be ready to redeem rewards via the POS.
Use the following articles to learn how to sync Customers to Alpine IQ:
New Customers signup
Redeem Discounts at Point of Sale
Navigate to Retail > Point of Sale
Add desired customer to the SellTreez Cart
Add items to cart
Select the blue “Redeem AIQ Rewards” button
AIQ customer wallet modal will launch center of screen:
Cashier relays customer current balance and available discount details
Customer specifies which discounts they would like to apply
Employee selects “Apply” button
This will decrement the current balance by points required in real time
Customer confirms final selection of discount / rewards application
Employee selects the desired discount's green "Apply" button then, "Apply AIQ Rewards” at the bottom.
Total discount amounts will now be deducted from the cart total
Customer confirms they are ready for checkout and Cashier finalizes the transaction.
Treez calls out to AIQ and redeems discount and decrements customers reward balance by SUM (points required for applied discounts)
If a customer does not have the funds to complete the transaction, the employee can save the sale on checkout and re-open at a later time. The client can do so directly through AIQ portal.
IMPORTANT:
Treez supports both cart and item level discount reward redemption through AIQ flow.
If applying an item level discount you must select the item prior to applying the Alpine IQ discount
You can select multiple items and apply an item level for the sum (total discount) spread evenly across the selected items
You cannot re-apply a total item level discount to subsequent items after first AIQ wallet redemption at this time
