Skip to main content
All CollectionsOpen APIsAlpine IQ
AIQ Reward Redemption: Point of Sale
AIQ Reward Redemption: Point of Sale
T
Written by Treez Admin
Updated over 11 months ago

After an AIQ customer has been signed up and linked to Treez, they will then be ready to redeem rewards via the POS.

Steps

Navigate to Retail > Point of Sale

  • Ensure desired customer is added to the cart

  • Add items to cart

  • Select “Redeem AIQ Rewards” button (top center under print location)

  • AIQ customer wallet modal will launch center of screen

  • Employee relays customer current balance and available discount details

  • Customer specifies which discounts they would like to apply

  • Employee selects “Apply” button

    • This will decrement the current balance by points required in real time

  • Customer confirms final selection of discount / rewards application

  • Employee selects “Apply AIQ Rewards”

  • Total discount amounts will now be deducted from the cart total

  • Customer confirms they are ready for checkout

  • Employee hits “Checkout”

      1. Treez calls out to AIQ and redeems discount and decrements customers reward balance by SUM (points required for applied discounts)

If a customer does not have the funds to complete the transaction, the employee can save the sale on checkout and re-open at a later time. the client can do so directly through AIQ portal.

IMPORTANT:

Treez supports both cart and item level discount reward redemption through AIQ flow.

  • If applying an item level discount you must select the item prior to application

    • You can select multiple items and apply an item level for the sum (total discount) spread evenly across the selected items

    • You cannot re-apply a total item level discount to subsequent items after first AIQ wallet redemption at this time

Did this answer your question?