After an AIQ customer has been signed up and linked to Treez, they will then be ready to redeem rewards via the POS.
Steps
Navigate to Retail > Point of Sale
Ensure desired customer is added to the cart
Add items to cart
Select “Redeem AIQ Rewards” button (top center under print location)
AIQ customer wallet modal will launch center of screen
Employee relays customer current balance and available discount details
Customer specifies which discounts they would like to apply
Employee selects “Apply” button
This will decrement the current balance by points required in real time
Customer confirms final selection of discount / rewards application
Employee selects “Apply AIQ Rewards”
Total discount amounts will now be deducted from the cart total
Customer confirms they are ready for checkout
Employee hits “Checkout”
Treez calls out to AIQ and redeems discount and decrements customers reward balance by SUM (points required for applied discounts)
If a customer does not have the funds to complete the transaction, the employee can save the sale on checkout and re-open at a later time. the client can do so directly through AIQ portal.
IMPORTANT:
Treez supports both cart and item level discount reward redemption through AIQ flow.
If applying an item level discount you must select the item prior to application
You can select multiple items and apply an item level for the sum (total discount) spread evenly across the selected items
You cannot re-apply a total item level discount to subsequent items after first AIQ wallet redemption at this time