Question:
Why does my Cash Handling total look different from my Product Report total?
Answer:
Please Note: Gross Receipts* include values for taxes and discounts, and the calculation of these values will often result in a fraction of a penny. For example, a $10 cart discount distributed across 3 items would result in exactly $3.333333 on each ticket line.
Treez will appropriately round the values on a receipt to a physical penny on each order line to collect from the customer. This is the value that shows on the receipt. Likewise, the cash handling totals will also show this total based on physical currency received, rounded and collected in physical pennies from the customer.
The Product report will show the unrounded values. When summed, totals will show a discrepancy in the calculated unrounded theoretical values from the totals showed in physical currency screens of actual pennies collected from the customer.
These small discrepancies do not put you out of compliance.
*Gross Receipts = Net Sales + Taxes
vs
Net Sales = Gross Sales - Returns - Discounts