Please note: This article pertains to functionality in the Latest Version of Treez. If you are not yet on the Latest Version of Treez, you will need to click this article about Passwords
Setting a Password
When a new user is added in User Management, an email will be sent to that user's email address with instructions on setting up their new password. Users should check their email for an invitation to set their password.
Click the “Set my password” link in the body of the email
Your browser will be directed to the ”Set a new password” page AND an additional email will be sent to the same email address with a Verification Code (and a subject of “Finish resetting your Tree password”). Do not close this window.
Check your email for the new email containing the Verification Code. Copy this code for use in the next step
Return of the “Set a new password” browser window from the previous step and paste your Verification Code in to the box labeled Verification Code
Enter your desired password in both the Password and Repeat Password fields.
Click the “Save Password” button in the bottom center of the screen
Click the “Continue to Sign In” button in the bottom center of the screen to go to the login page
Please note password requirements:
Between 8 to 255 characters
At least 1 lower case character
At least 1 number
At least 1 unique symbol character (~!@#$%^*()-_=+[]{}|;:,.<>/?)
No more than 2 consecutive repeating characters
Resetting a Password
Navigate to app.treez.io
Click the “Forgot Password?” link
Enter your email address and leave this window open
Check your email for the new email containing the Verification Code. Copy this code for use in the next step
Return to the “Set a new password” browser window from the previous step and paste your Verification Code in to the box labeled Verification Code
Enter your desired password in both the Password and Repeat Password fields.
Click the “Save Password” button in the bottom center of the screen
Click the “Continue to Sign In” button in the bottom center of the screen to go to the login page
Please note password requirements:
Between 8 to 255 characters
At least 1 lower case character
At least 1 number
At least 1 unique symbol character (~!@#$%^*()-_=+[]{}|;:,.<>/?)
No more than 2 consecutive repeating characters