Question:
How do I enable digital receipts?
Answer:
Enabling digital receipts allows customers to receive their purchase receipts via email. To enable digital receipts, follow the steps below:
Step 1: Reach out to your Account Manager or Treez Support and request to have this feature turned on.
Step 2: After the changes have been applied, verify that automatic receipt printing has been disabled by navigating to SellTreez > Configuration > Config Page > Point of Sale > Point of Sale. This toggle should appear OFF.
Step 3: Once enabled, the cashier will see the option to send the receipt to an email, or to print the physical receipt.
Note: These fields will automatically populate with the email listed in the customer profile, but changes can also be entered manually.
_________________________________________________________________________
Sending a Receipt for a Previously Completed Order
Step 1: Navigate from Retail > SellTreez POS > No Customer and log in using your credentials.
Step 2: Click on Current Sale located in the top right-hand corner of the page and select View Recent Receipts from the dropdown.
Step 3: Locate and select the transaction you would like to send a receipt for.
Step 4: Once the transaction is open, select the Generate Receipts button found at the bottom right side of the screen.
