Question:

How can I see what adjustments have been made at the POS?

Answer:

To review transaction history, navigate to Cash > POS Ticket Adjustment

Use the ‘Time’, ‘Date’, and ‘Users’ filters to narrow applicable search results.

Look through completed transactions to see if the difference between cash and credit — noted on the ‘End of Shift’ table in the Close Shift view — matches any transactions made throughout the shift.

Once you’ve identified the incorrect charge, click on Details to display the specifics of the transaction.