How do I remove or hide packages from the METRC True Up page when they have already been transferred out of my facility?
If you have already transferred a package out of your facility in METRC and you have completed the steps in the SellTreez: Returns to Vendor in Metrc and Treez, you can then hide the package from the True Up page following the steps below:
Step 1: Navigate to Inventory > Compliance Management
Step 2: Select "METRC True Up"
Step 3: Locate the package you would like to remove by searching for its package tag
Step 4: Click the vertical 3 () dots to the right of the package line and select "Permanently hide this package"
Note: It's important to ensure you are selecting the correct package as this step is not reversible.
Other Resources: SellTreez: All About Compliance Management - METRC