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How Do I Close Delivery Groups in the New METRC Delivery Feature?
How Do I Close Delivery Groups in the New METRC Delivery Feature?

Learn more about closing Delivery Groups when using the METRC Delivery feature.

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Written by Treez Admin
Updated over 5 months ago
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Please Note: This article pertains to the METRC Delivery functionality in the Latest Version of Treez, available in:

  • California

  • Massachusetts (Adult Use Only)

  • New Jersey

  • Nevada

Question:

How do I close Delivery Groups in the METRC Delivery feature?

Answer:

Skip to:

California

Once a delivery group is moved to Out for Delivery the group can no longer be edited, the individual orders within the group can only be completed or canceled. As the individual orders are completed or canceled through the fulfillment dashboard, those orders will be removed from the group and the group will be updated in the Out for Delivery column of to show the number of orders remaining in the group. Upon completing or canceling the last remaining order in any group, that group will automatically be closed and it will be removed from the fulfillment dashboard. This final action will also be reported to METRC, which will complete the delivery ledger automatically.

All Markets Excluding California

Once a delivery group is moved to Out for Delivery, the orders will ungroup and be shown in the Out for Delivery column as individual orders. This is different from METRC Delivery in California due to California's use of Delivery Ledgers in METRC. You will no longer be able to edit details for the group once in Out for Delivery. There is no need to close a delivery group in markets excluding California, users can simply cancel or complete the individual orders once they have been delivered to the customer.

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