Treez

Treez Support

Content for Nevada, Michigan, and Illinois

State-Specific Content

Michigan Cannabis Compliance Guide

Michigan Immature Plant Sales

MICHIGAN ONLY - Transferring Inventory from a Medical License to an Adult-Use License

MICHIGAN ONLY - Recording a Delivery Sale in METRC

Michigan Purchase Limits for Adult Use vs Medical

Michigan

Learn how Treez calculates purchase limits in Illinois!

How Treez Applies Purchase Allotments in Illinois

Illinois Tax Rates by Cannabis Type

ILLINOIS: Exporting and Sorting Inventory Adjustment for Cycle Counts

SellTreez: What is an Agent in Charge? (Illinois)

Learn how to create and receive external Transfers in METRC!

METRC External Transfers

Learn what to expect during the migration from BioTrack to METRC in Illinois!

Illinois METRC - What to Expect

Learn how to create High THC product cards in Treez to manage tax rates for High THC Flower Products!

Supporting Illinois - Tax Layer (>35% THC) How to Create High THC Misc Product Cards in Treez

Illinois

Learn how to compile your Initial Inventory Report and Weekly Inventory Report for submission to New York OCM.

New York OCM Initial & Weekly Inventory Report

Learn how to connect your BioTrack license to Treez!

Connecting Treez to BioTrack NY

Learn how Treez calculates purchase limits in New York!

How Treez Applies Purchase Allotments in New York

Learn how refunds work in BioTrack New York!

How Do Refunds Work in BioTrack New York?

Learn how to create, edit and manage your BioTrack Users directly in Treez!

How to Manage BioTrack Users in Treez

Learn how user based actions are reported to BioTrack New York!

How Does Treez Report User Based Actions to BioTrack New York?

Learn how to link BioTrack users to Treez users for compliant user based reporting to BioTrack New York!

Linking BioTrack Users to Treez Users

Learn about processing returns / refunds in BioTrack New York!

Handling Sales Returns / Refunds in BioTrack New York

Learn how to disconnect Treez from BioTrack in New York!

Disconnecting Treez From BioTrack New York

New York

Retail Analytics - AZ MET Report Dashboard

Arizona

Learn more about the Mississippi PMP Report for submission of cannabis sales to the Prescription Monitoring System

Mississippi PMP Report

Learn more about the Mississippi purchase limit changes coming July 1, 2025 per Senate Bill 2748.

Mississippi MMCEU Purchase Limit Update — Effective July 1, 2025

Learn more about how Treez applies purchase limits in Mississippi!

SellTreez: Purchase Allotments in Mississippi Breakdown

Mississippi

Learn more about the California Cannabis Excise Tax increase scheduled for July 1st, 2025.

July 1st 2025 Excise Tax Increase (California Only)

California

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

url(https://downloads.intercomcdn.com/i/o/497284/c71e28b31189dd1fca0edba5/da9491032c531498bbcc102c86088ed1.png)