How do I...?
A collection of frequently asked questions
How Do I Create a Taxable Payment Fee?
How Do I Create a Bag Fee?
Reserved and P&R Units in Inventory Adjustment
What Do I Put in the New Fields for Infused Flower and Preroll?
Reciprocity for Out of State Medical SalesEnsure your out-of-state patient sales are reporting correctly to METRC by recording the State that issued the patients Medical Card.
What is a Stackable Manual Discount?
How Do I Add the Edit Store Permission in the Latest Version of Treez?
How Do I Add My METRC License to Organization Management in the Latest Version of Treez?Learn how to add your cannabis business license(s) to you stores in Organization Management!
How Do I Create a Taxable Flat Delivery Fee?
How Can I Easily Identify and Hide Sample Items from the eCommerce Menu?
Why Can't I Always See My Cash Drops?
How Do I Name a Cash Drawer?
Which Deli Scale Does Treez Recommend?
How Do I Clear My Cache and Cookies - Chrome
Lendica Integration in Treez
Why Should I Sync My Windows Time?
Enable Cookies for SellTreez Login
Using Manufacturer Barcodes to Save Time and Overhead Costs
SellTreez: Why Does My Cash Handling Total Look Different from My Product Report Total?
SellTreez: What is a COA and How Do I Add This?
SellTreez: How Do I Pause My Shift in the POS?
SellTreez: How Do I Clear My Cache & Cookies?
SellTreez: Can I Apply a 100% Discount on Cannabis?
How Do I Update an Invoice That Has Been Accepted from AL to NAL?
How Does the New Self-Service PIN Feature Work in the Latest Version of Treez?
How Do I Reactivate a User in the Latest Version of Treez?
What are the PIN Length Requirements in the Latest Version of Treez?
What Are the Password Requirements for the Latest Version of Treez?
How Do I Update a Role in the Latest Version of Treez?
SellTreez: Rewards Set as a Discount
Permissions Glossary for the Latest Version of Treez
How Do I Assign Manager Override Permissions in the Latest Version of Treez
SellTreez: What Determines the Sort / Order of Products on Treez eComm?
How Do I Deactivate a User in User Management in the Latest Version of Treez?
How Do I Edit a User in User Management in the Latest Version of Treez?
How Do I Add a User in User Management in the Latest Version of Treez?
Simple Guide to Permissioning in Role Management for the Latest Version of Treez
How Do I Add a Role in the Latest Version of Treez?
How Do I Edit a Role in Role Management in the Latest Version of Treez?
How Do I Duplicate or Clone a Role in Role Management in the Latest Version of Treez?
How do I ensure my employees have the access they need in the Latest Version of Treez?
Default Roles and Permissions for Users in the Latest Version of Treez
Role Management Glossary in the Latest Version of Treez
All About Role Management in the Latest Version of Treez
Setting a Password / Resetting a Password in the Latest Version of Treez
Setting a PIN/Resetting a PIN in the Latest Version of Treez
All About User Management in the Latest Version of Treez
All About Organization Management in the Latest Version of Treez
SellTreez: 3rd Party Unauthorized Logins Being Disabled
How Will Treez Support the CA Tax Change Coming 1/1/2023?
SellTreez: How Can I Reconcile My Net Sales Amount in My Product Summary Report and My Tax Report?
SellTreez: Where Can I View the Total Amount of Cash Back from Cashless ATM Transactions?
SellTreez: Inventory Cycle Count SOP
SellTreez: SOPs for Loss Prevention
SellTreez: What Determines the Expiration Date on a Cannabis Product? - CA Only
SellTreez: Creating Exit Labels for Nevada
How Do I Ensure I Am Not Double Paying Excise Tax with the New CA Tax Changes?
SellTreez: CA ONLY - Excise Tax Changes Coming 1/1/2023
SellTreez: Why Am I Getting a "Not Supported" Error When I Try to Upload an Image File in Customer Management??
SellTreez: Why Does My Sales Report and Tax Report Have Different Amounts for the Same Time Period?
SellTreez: If I Am Locked Out of My SellTreez Account or Want to Change My Password What Should I Do?
PLS Hardware and Support
SellTreez: Average Market Price Changes - California Only
TreezSupport: California Cannabis Compliance Guide
TreezSupport: How Do I Access the SellTreez SOC 2 Type 2 Report?
TreezSupport: Arizona Cannabis Compliance Guide
TreezSupport: User Roles & Permissions (Default Settings) in SellTreez
What Browsers Are Supported by SellTreez?
TreezSupport: Creating a Log In for Treez Help Center
TreezSupport: How Do I Change My Online Account Password? (For Consumers)
How to Contact Treez Support
Troubleshooting SellTreez Login Issues
TreezSupport: SellTreez SOP - Offline Best Practices
How Do I Fix a Page That is Appearing Blank/White or Giving Me an Error?
Messaging Requirements
SellTreez: Requesting an API Key For SellTreez APIs
SellTreez: Integration Partners
SellTreez - All About Deli-Style
TreezSupport: Quick Guide – Arizona Purchase Limits
TreezSupport: Quick Guide – Navigating Your New SellTreez Reporting Suite In App
TreezSupport: SellTreez - Point of Sale and Customer Management Basics
TreezSupport: Log-in to SellTreez
TreezSupport: Quick Guide – Navigating Your New Product and Inventory Modules in SellTreez
TreezSupport: Quick Guide – How to Identify a CA Medical Marijuana Identification Card
TreezSupport: SellTreez - Product and Inventory Management BasicsLearn where the resources for Product and Inventory Management basics can be found!
TreezSupport: How to Checkout and Complete Your Online Order (For Consumers)
Initiating A Remote Viewing Session
TreezSupport: Placing Orders Online (For Treez Users)
California Purchase Limits
TreezSupport: SellTreez - Set-up and Operations
Do You Have a List of Supported Hardware?
TreezSupport: Quick Guide – California Cannabis Taxes
TreezSupport: Quick Guide – Removing Automatic Discounts in SellTreez
TreezSupport: Quick Guide – Discount Compounding in SellTreez
TreezSupport: Quick Guide – Redeeming Rewards as a Discount in SellTreez
TreezSupport: Quick Guide – Closing a Shift in SellTreez
TreezSupport: Quick Guide – Ending a Shift in SellTreez
TreezSupport: Quick Guide – Performing a Cash Drop in SellTreez
TreezSupport: What's the difference between Arms-Length and Non-Arms-Length excise taxes? (California)
TreezSupport: Quick Guide – Static vs. Dynamic Float in SellTreez
TreezSupport: Quick Guide – Target Total in SellTreez
Syncing Lab Results from a COA QR Code
How Do I Add My BioTrack License to Organization ManagementLearn how to add your cannabis business license(s) to your stores in Organization Management!
How Do I Add a Tag in Tag Management in the Latest Version of Treez?
How Do I Edit a Tag in Tag Management in the Latest Version of Treez?
How Do I Delete a Tag in Tag Management in the Latest Version of Treez?